Job Description

Hearing Instrument Specialist / Licensed Hearing Aid Dispenser

Ready to Make a Difference? If you're looking for a meaningful career where your expertise is valued and your patients come first, we’d love to connect with you.

Cranston Hearing Center is seeking a Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (HIS) to join our trusted, patient-focused hearing care team in Cranston, RI.

This is an excellent opportunity for a provider who values meaningful patient relationships, advanced hearing technology, and a supportive clinical environment, without high-pressure sales tactics.

What You Will Do

· Patient Care & Clinical Responsibilities

· Conduct comprehensive hearing evaluations in accordance with Rhode Island licensing

guidelines

· Recommend personalized hearing solutions based on patient needs, lifestyle, and hearing goals

· Fit, program, and adjust hearing instruments to ensure optimal comfort and performance

· Provide ongoing follow-up care, counseling, and long-term patient support

· Educate patients and their families on hearing loss, treatment options, and device use

· Perform in-office cleanings, troubleshooting, and minor repairs

· Patient Experience & Relationship Building

· Build long-term, trusted patient relationships through education and high-touch care

· Deliver a compassionate, supportive experience aligned with a “patient for life” approach

· Ensure consistent communication and follow-up to drive patient satisfaction and retention

· Support clinic growth through patient retention, referrals, and local outreach efforts

· Contribute to appointment conversion and overall clinic performance

· Maintain accurate, timely patient records and documentation

· Follow established clinical workflows and best practices

· Partner with support staff to ensure an efficient, organized clinic environment

What We’re Looking For

· Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (required)

· Strong communication, counseling, and patient education skills

· Ability to work both independently and collaboratively in a team environment

· High level of professionalism, organization, and attention to detail

· A patient-first mindset and passion for improving quality of life through better hearing

Why Join Cranston Hearing Center?

· Supportive, team-oriented environment

· Focus on quality patient care over high-pressure sales

· Access to advanced hearing technology and tools

· Opportunity to build strong, long-term patient relationships

Benefits

401(k) with matching

Medical, dental, and vision insurance

Employer-paid life insurance

Optional supplemental life & AD&D

Critical illness & hospital indemnity coverage

Short-term & long-term disability

Paid time off

Employee discounts

Work Location: In-person – Cranston, RI

Total Compensation: $90,000.00 (Base + Commission)

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